We listen to your specific requirements and future plans for the organisation and translate that into a system that transforms the way you do business.

To determine your business requirements we conduct site visits and provide technical consultation, listening every step of the way. Because we live and breathe transport and logistics, we understand the importance of customisation, and that a “one size fits all” approach rarely meets the functional requirements of a business.

We also look for ways our leading-edge technology can give your organisation a competitive advantage. Often this means working with you to identify the level of customisation required. We’re experienced in helping organisations to clearly define the company-wide requirements to ensure the final system meets all of their needs.

THE PROCESS:

• Identify Client Objectives
• Discuss needs and organisational fit
• Demonstrate existing software and solutions
• Analyse existing business process
• Define and cost system tailoring required to meet clients needs

We utilise our deep knowledge of logistics and supply chain management and pair it with powerful technology to deliver a system that fits your organisation’s needs. We give you the features you need to run your business more efficiently and cost effectively, and we have the industry experience to integrate it seamlessly across your organisation.

Integration can take many different forms. It may involve meshing with an existing MIS, or adopting a single, centralised system. Either way, InfoMotion has developed a proven dual phase process to ensure the transition is as smooth as possible.

Our highly-skilled team boasts extensive expertise as technical and commercial project managers, systems architects and business analysts, as well as programmers and other back-end support staff.

As well as comprehensive design, planning, and commitment from all parties and stakeholders involved, successful implementation relies on another important factor, partnerships. We partner with you to develop strong communication pathways between our respective teams. From the initial stages through to training workshops and user-acceptance testing, using tried and tested implementation plans, we guide you every step of the way.

THE PROCESS:

PROJECT & PROGRAM MANAGEMENT

• Establish project structure and management processes
• Define and map future business processes
• Tailor solutions to meet clients specific business needs
• Implement Solutions

QUALITY ASSURANCE & TESTING

• Undertake quality assurance and in-house test procedures
• Conduct system training and user acceptance testing
• Establish business testing, ready for go-live
• Transition to business as usual and after sales support

At InfoMotion, we partner with you for the full lifecycle of your system. We give you access to after sales support and our support desk when you need it because our experience shows us further refinements can be made once the system is in place and your staff are using it.

We also understand business is fluid. This means our partnership is ongoing and as your business changes and grows, we’ll ensure your system evolves with you. The same way your organisation seeks to grow and develop over time, InfoMotion strives to deliver more for our existing clients to ensure their ongoing competitive advantage.

THE PROCESS:

• Post-implementation after sales support
• Post-implementation refinements
• Access to support desk when your organisation needs it
• Ongoing support regarding new paths for growth
• Support for implementing additional modules and transitioning outdated systems

We draw on the capability of our partner network for complementary hardware, middleware and software. It means you avoid the hassle of multiple vendors. Our partners have worked together on numerous projects to seamlessly integrate, test, support and maintain large scale solutions. We aim to be the only provider you need!